Frequently Asked Questions
Your quote must receive written authorization through email to be accepted. Please be aware that availability governs all reservations.
25% of your total invoice amount is the deposit.
The remaining balance is due 14 days before your departure.
Any alterations to an upcoming reservation must be communicated in writing via email. Please be aware that this can impact the final invoice amount.
Booking cancellation requests must be made in writing via email. There is no fee if you cancel your reservation more than 14 days before your trip. Please see our terms and conditions for cancellation fees within 14 days of your trip.
Please read our website’s “All the Fleet” section for a list of the cars we have available as well as detailed information on each one. Please be aware that only some vehicles have the same size or specifications. Please let us know if you have any unique requirements by contacting us.
Call the main office to make arrangements if your journey falls within business hours. If your travel is outside of business hours, we will give you the driver’s contact information the afternoon before your trip or the afternoon before a Friday trip if your trip is on a Sunday.
No, each passenger must occupy their seat. Subject to available space, any infant or toddler who needs a car seat is welcome to bring one with them on the flight. Please be aware that not all cars have three-point seat belts. Please get in touch with us to go over your needs.